We are so sorry that you are having trouble!!
Please scan through these common issues–if none of them address your problem, please submit a help desk ticket with the button below.
Podcast Issues
You Need Two Things:
- You should have received a link in a separate email from Captivate. Search your email and spam for "captivate" if you don't immediately see it.
- You need to put this private link into one of the podcast apps. Use these Instructions to help you get it set-up.
Please pull-to-refresh in order to force the app to refresh and find the newest episodes
CME Issues
Ok--Up front we are super sorry that CME, in its current state is a little confusing. There are currently two locations for CME:
1. EMCrit.org
Every episode from 300 and on has CME located at emcrit.org. We are slowly back filling all of the old episodes from 1 and on to the new site as well. You will know an episode has been moved because it will have this image at the bottom of the shownotes:
Episodes that have not moved over yet can be seen because this box will appear a bit lower on the shownotes:
In that case, you need to go to cme.emcrit.org to get your CME
2. CME.emcrit.org
Members have free access to this site. You were sent the process on how to get your free login credentials when you signed up. If you forgot, come on over to this page.
Video (<2 min)
If none of the above answers your question, please submit a ticket and we will get back to you ASAP
